SPECIAL ATTENTION FOR MOBIKWIK CUSTOMERS

Step 1




For Booking, send the following information in the prescribed syntax to 139:
BOOK <Train No> <From City> <To City> <Travel Date (DDMM)> <Class> <Passenger1-Name> <Age> <Gender> <Passenger2-Name> <Age> <Gender> <MOBI> (Upto 6 passengers)
For example:
BOOK 12420 NDLS GZB 2610 2S Rakesh 55 M Sarita 53 F MOBI
If the sent SMS is correct as per syntax, the customer receives a Transaction ID from 139:
Trans Id: 34004567 Ticket Amount: 120 IRCTC SC: 11.24 Total Amount: 131.24 Seat: AVAILABLE-0095. For Payment SMS PAY 34004567 MOBI <OTP> <IRCTC User ID> to 139 to book ticket.

Step 2




For Payment, send the following information in the prescribed syntax to 139:
PAY <Transaction ID as received> MOBI <OTP> <IRCTC User ID>
For example:
PAY 340045667 MOBI 361572 Rakesh
If the sent SMS is correct as per syntax, the customer receives ticket confirmation from 139:
Your ticket booked successfully. PNR is: 2345678901 Ticket No: 0672261674 Booking Status: Rakesh CONFIRM C1 76 WS Sarita CONFIRM C1 77 Ticket Amt: 120.0 SC: 11.24 Src: New Delhi Dst: Ghaziabad Date of Journey: 26/10/2014 Sch Dep 12:30 hrs

SPECIAL ATTENTION FOR Vodafone MPESA CUSTOMERS

Step 1




For Booking, send the following information in the prescribed syntax to 139:
BOOK <Train No> <From City> <To City> <Travel Date (DDMM)> <Class> <Passenger1-Name> <Age> <Gender> <Passenger2-Name> <Age> <Gender> <MPESA> (Upto 6 passengers)
For example:
BOOK 12420 NDLS GZB 2610 2S Rakesh 55 M Sarita 53 F MPESA
If the sent SMS is correct as per syntax, the customer receives a Transaction ID from 139:
Trans Id: 34004567 Ticket Amount: 120 IRCTC SC: 11.24 Total Amount: 131.24 Seat: AVAILABLE-0095. For Payment SMS PAY 34004567 MPESA <M-Pesa Account PIN> <IRCTC User ID> to 139 to book ticket.

Step 2




For Payment, send the following information in the prescribed syntax to 139:
PAY <Transaction ID as received> MPESA <M-Pesa account PIN> <IRCTC User ID>
For example:
PAY 340045667 MPESA 3672 Rakesh
If the sent SMS is correct as per syntax, the customer receives ticket confirmation from 139:
Your ticket booked successfully. PNR is: 2345678901 Ticket No: 0672261674 Booking Status: Rakesh CONFIRM C1 76 WS Sarita CONFIRM C1 77 Ticket Amt: 120.0 SC: 11.24 Src: New Delhi Dst: Ghaziabad Date of Journey: 26/10/2014 Sch Dep 12:30 hrs

Special attention for ICICI Bank CUSTOMERS

For Booking, send the following information in the prescribed syntax to 139:
BOOK <Train No> <From City> <To City> <Travel Date (DDMM)> <Class> <Passenger1-Name> <Age> <Gender> <Passenger2-Name> <Age> <Gender> <ICICI> (Upto 6 passengers)
For example:
BOOK 12420 NDLS GZB 2606 2S Rakesh 55 M Sarita 53 F ICICI
If the sent SMS is correct as per syntax, the customer receives a Transaction ID from 139:
Trans Id: 34004567 Ticket Amount: 120 IRCTC SC: 11.24 Total Amount: 131.24 Seat: AVAILABLE-0095. For Payment SMS PAY 34004567 ICICI <Last Six Digit of ICICI Bank A/c Number> <IRCTC User ID> to 139 to book ticket.
For Payment, send the following information in the prescribed syntax to 139:
PAY <Transaction ID as received> ICICI <Last Six Digit of ICICI Bank A/c Number> <IRCTC User ID>
For example:
PAY 340045667 ICICI 453672 Rakesh
If the sent SMS is correct as per syntax, the customer receives ticket confirmation from 139:
Your ticket booked successfully. PNR is: 2345678901 Ticket No: 0672261674 Booking Status: Rakesh CONFIRM C1 76 WS Sarita CONFIRM C1 77 Ticket Amt: 120.0 SC: 11.24 Src: New Delhi Dst: Ghaziabad Date of Journey: 26/06/2013 Sch Dep 12:30 hrs

TICKET BOOKING PROCEDURE

Step 1




Send SMS with below syntax to 139 :
BOOK <TrainNo> <FromCity> <ToCity> <TravelDate(DDMM)> <Class> <Passenger1-Name> <Age> <Gender> <Passenger2-Name> <Age> <Gender> (upto 6 passengers)
For example:
BOOK 12420 NDLS GZB 2606 2S Rakesh 55 M Sarita 53 F
User will receive following response from 139 :
Trans Id: 34004567 Ticket Amount: 120 IRCTC SC: 11.24 Total Amount: 131.24 Seat: AVAILABLE-0095. For Payment SMS PAY <34004567> IMPS <MMID> <OTP> <IRCTC User ID> to 139 to book ticket.

Step 2




For Payment, Send SMS with below syntax to 139 :
PAY <Transaction ID as received> IMPS <MMID as received from bank><OTP as received from bank for this transaction> <IRCTC UserID>
For example:
PAY 340045667 IMPS 98453672 453289 Rakesh
User will receive following message from 139 on Successful Booking :
Your ticket booked successfully. PNR is: 2345678901 Ticket No: 0672261674 Booking Status: Rakesh CONFIRM C1 76 WS Sarita CONFIRM C1 77 Ticket Amt: 120.0 SC: 11.24 Src: New Delhi Dst: Ghaziabad Date of Journey: 26/06/2013 Sch Dep: 12:30 hrs

TICKET CANCELLATION PROCEDURE ( PARTIAL )

Step 1




Send SMS with below syntax to 139 :
CAN <10 Digit PNR> <IRCTC User ID> <Passenger Number>
For example:
CAN 2345678901 Rakesh 123 (up to 6 passengers)
User will receive following response from 139 :
We have received your request to cancel tickets of <Passenger 1 Name> <Passenger 2 Name > for PNR Number 2345678901. Please confirm the cancellation by sending YES to 139.

Step 2




For Confirmation, Send SMS with below syntax to 139 :
Yes
User will receive following message from 139 on Successful Cancellation :
Your ticket for <Passenger 1 Name> with PNR Number: 2345678901 is cancelled. Amount: 60 will be refunded in your account.

TICKET CANCELLATION PROCEDURE ( FULL )

Step 1




Send SMS with below syntax to 139 :
CAN <10 Digit PNR> <IRCTC User ID>
For example:
CAN 2345678901 Rakesh
User will receive following response from 139 :
We have received your request for cancellation of tickets for < Passenger Name > for PNR Number 2345678901. Please confirm the cancellation by sending YES to 139 or for any change in cancellation data, send a fresh request.

Step 2




For Confirmation, Send SMS with below syntax to 139 :
Yes
User will receive following message from 139 on Successful Cancellation :
Your ticket for <Passenger Name> with PNR Number: 2345678901 is cancelled. Amount: 60 will be refunded in your account.

FOR DUPLICATE TICKETS

Send SMS with below syntax to 139 :
TRANS<Trans ID as received>
User will receive the same ticket booked confirmation SMS which he received earlier from 139